Write So Your TRAVEL Clients Will Read
Travel agents:
Turn confusion into clarity
and overwhelm into trust
by sending readable travel instructions.
guide your travel clients with confidence
If you’ve ever found yourself thinking “Didn’t I already say that?” you’re not alone. Most client confusion isn’t because you left something out. It’s because they didn’t absorb what you already wrote.
With a few changes, you can make your writing easier to read. You’ll help your overwhelmed travelers feel prepared before their trip, and you’ll spend less time answering repeat questions.
Best part? You don’t have to write more. Just more clearly.
download the free workbook
HI, I'M carol!
I’m a travel agent, writing coach, and published poet.
Before I was helping travel agents create client-ready documents, I was teaching second graders to read, and writing technical communication for Fortune 500 companies.
Across every role, one truth has held steady: just because something is written doesn’t mean it’s read.
My free workbook, Read Me First, is a quick start for the travel agent who’s frustrated by unread emails, tired of repeating information, and wondering why beautifully written instructions don’t get followed.
In my full course, Write So Your Client Will Read, I teach a blend of readability science, design psychology, and heart-forward communication—so you can create documents that not only inform, but deepen your client relationship.
The way we prepare people for their journey matters.
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the framework
R — Rethink the Reason
Explore why your clients may not be reading.
E — Establish Patterns
Give your reader's brain the consistency it craves.
A — Align with the Goal
Readers come to writing with a goal in mind; meet them where they're at.
D — Divide into Types
Break your wall of words down into organized types.
E — Embed meaning
Let formatting do the work for you.
R — Reduce to Essentials
Say only what is necessary.
S — Sharpen Your Tools
Use free readability tools, and keep growing your communication craft.
You're on your way to clients actually reading what you write!
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ONE PAYMENT OF:
$197
Instant access to all modules & resources
9 transformational modules with 25 lessons
Course workbook
Any future updates & expansions
automatically included
CLICK HERE for payment plan: 3 months x $66
buy the course
Carol's 'Writing So Clients Will Read' was incredibly eye-opening and packed with valuable insights. It was informative, engaging, and offered clear takeaways that I’ve already started applying in my business. I learned so much and highly recommend it to anyone looking to improve their communication with clients.
LORI G.
incredibly eye-opening
The workshop was fun, fascinating, and practical. We seemed to cover a lot of territory even while we had plenty of time to try things out. I am quite sure that my new appreciation for, and reinforced attendance to, the power of words will impact how I write generally - and for the better.
JOE G.
fun, fascinating, and practical
- "Since watching this I have already tried to be more mindful of using concise wording."
- "I've already integrated [techniques] into most of my client emails - all black print, left justified, simplified/shorter verbiage. Love it!"
- "I will be simplifying what I say on my travel 'have a great trip' emails."
- "[I'm going to] eliminate the flowery language better suited toward marketing/sales."
- "I didn't realize how many people can't read well."
After the live session
the course is based on, agents said:
- "I tend to be someone who goes for the fun, funny messages and info to clients. I am going to work on keeping it simple, not fancy, not funny and being a little more serious."
- "I tend to like to bold and underline things. I will definitely be re-evaluating that! Great class!
- "This is an excellent webinar!! I love Cut & Simplify. I am very detail-oriented and sometimes I write too much for my clients. I am learning how to make the information organized and to the point, without the fluff. I bookmarked the Flesch Kincaid Calculator!"
- "So many great resources."
more agent feedback
get the freebie
if your clients aren't reading,
try this.
This free workbook gives you the techniques to write
so that your clients will read, understand, trust, and follow your instructions.
grab the free workbook
